Shipping policy

SHIPPING POLICY

CleanCures ships orders using FedEx 2-Business-Day service.

SHIPPING COSTS

Orders totaling more than $100 after discounts and before taxes qualify for free shipping. For orders of $100 or less, the shipping charge is calculated and displayed during checkout.

PROCESSING AND DELIVERY

Orders are processed as quickly as possible during regular business days. FedEx’s two-business-day delivery period begins after FedEx receives the package. Weekends, holidays, severe weather, incorrect addresses, and other carrier delays may affect delivery times.

TRACKING

When your order ships, tracking information will be sent to the email address provided during checkout. Please allow time for the tracking information to become active in FedEx’s system.

DELIVERY ADDRESS

Customers are responsible for providing a complete and accurate delivery address. Please contact us immediately if you discover an address error. We cannot guarantee that an address can be changed after an order has been processed or shipped.

DELAYS, LOST PACKAGES, OR DAMAGE

Delivery dates are estimates and are not guaranteed. If your package is delayed, lost, or arrives damaged, please contact us with your order number so we can help investigate the issue with FedEx.

For questions about an order or shipment, please use the contact information provided on our website.